Come in for a free hearing test and let us show what new Hearing Aids can do for you!


493 Lancaster St. W. Unit 205
Kitchener, ON N2K 1L8, Canada

Hearing Aid Dispensing and Fitting


After selecting your hearing aids during the consultation, your Hearing Instrument Specialist will program them, based on the hearing test.  You will spend time with your HIS learning how to use your new hearing system.  There will be instruction on how to put the hearing aids into and out of the ears, changing the batteries or charging the hearing aids, using the settings and accessories and cleaning and care of the instruments.  The fitting appointment will take approximately an hour to complete, but more time will be made available if necessary to make sure you are comfortable with your hearing aids.  It is very beneficial to bring a close friend or family member to the fitting appointment to help you understand and remember the information provided, and to support you at the start of your hearing journey.  Feel free to take notes, or ask for written instructions to help you better understand and use your hearing aids to their full potential.

Understanding your hearing aids


When you put on your hearing aids for the first time, you may react in many different ways.  It is important to understand that, unlike glasses, hearing aid fittings are a process.  It may take some time to adjust them properly to your unique needs and preferences.  The purpose of your new hearing system is to take the range of sounds that are a challenge for you and make them clearer, while not increasing unwanted sounds like background noise.  We will make adjustments to the sound after the initial fitting to personalize the system to your needs.  You should be open, honest and ask any questions throughout the process so we can find the best results.

Fitting your hearing aids

As your hearing aids are being fit, your Hearing Instrument Specialist will chat with you and ask questions about how you are hearing.  Be honest about what you hear so that the hearing professional can work with you to create the best listening experience with your new hearing aids.  Your hearing aid fitting is only a starting place; other changes to customize the hearing to your liking may need to take place over a few appointments.

Adjusting to hearing aids

A positive attitude is very key to your success with hearing aids.  Studies have shown that people with a positive attitude often do better with hearing aids.  If you, your family and friends look at the hearing aids with a positive outlook, your results will be much better, and you will adapt to your new hearing aids much more quickly.  It may take some time to adjust to the new sounds you are experiencing, especially those that you haven't heard for a long time, but by working closely with your Hearing Instrument Specialist, you will be able to make the most of your new hearing ability.